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Resolve an Issue
Resolving an issue completes the issue tracking process. It adds a
closing entry to the Issue Record for a team, and removes all visible
indications of an unresolved issue.
To resolve an issue:
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In the challenge level window, click
anywhere in the team's row to select it. Then, from the Edit
menu, select Modify Team. Or you can click the Modify Team
icon or use the keyboard shortcut Ctrl+M.
|
Or, in the team's Team Challenge or Instant
Challenge score sheet, from the File menu, select Modify
Team, or click the Modify Team button in the
toolbar. |
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If you're in the All Teams Window, click anywhere in the team's row to
select it. Then, from the Scoring menu, select Modify Team.
Or you can click the Modify icon or use the keyboard shortcut Ctrl+M.
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In the Team Editor dialog box, in the Outstanding Issues
section, uncheck the Team Challenge checkbox to resolve a Team Challenge issue, or
uncheck the Instant Challenge checkbox to resolve an Instant Challenge issue.
The Issue Text text box is activated and the DI Scoring
Program writes a header for the issue entry. The header includes
the day, time, and challenge, and the ISSUE RESOLVED
heading.
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In the Comment text box, type a brief description of the
resolution, and then click the Modify button to save the change,
Revert to delete your description and keep the Team Editor
open, or Close to close the Editor without saving your change.
For example:
Appraiser corrected the score and returned the score sheets to
the scoring room.
The Team Editor dialog box closes and the team row returns to its
normal color. (You might have to click on another team row to see the color
change.)