Resolve an Issue

Resolving an issue completes the issue tracking process. It adds a closing entry to the Issue Record for a team, and removes all visible indications of an unresolved issue.

To resolve an issue:

  1. In the challenge level window, click anywhere in the team's row to select it. Then, from the Edit menu, select Modify Team. Or you can click the Modify Team icon or use the keyboard shortcut Ctrl+M.
    Or, in the team's Team Challenge or Instant Challenge score sheet, from the File menu, select Modify Team, or click the Modify Team button in the toolbar.
  2. If you're in the All Teams Window, click anywhere in the team's row to select it. Then, from the Scoring menu, select Modify Team. Or you can click the Modify icon or use the keyboard shortcut Ctrl+M.

  3. In the Team Editor dialog box, in the Outstanding Issues section, uncheck the Team Challenge checkbox to resolve a Team Challenge issue, or uncheck the Instant Challenge checkbox to resolve an Instant Challenge issue.

    The Issue Text text box is activated and the DI Scoring Program writes a header for the issue entry. The header includes the day, time, and challenge, and the ISSUE RESOLVED heading.

  4. In the Comment text box, type a brief description of the resolution, and then click the Modify button to save the change, Revert to delete your description and keep the Team Editor open, or Close to close the Editor without saving your change.

    For example:
    Appraiser corrected the score and returned the score sheets to the scoring room.

The Team Editor dialog box closes and the team row returns to its normal color. (You might have to click on another team row to see the color change.)